Privacy Policy

📑 Privacy Policy – StepNura™

At StepNuraâ„¢, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your information when you visit or make a purchase on our website.

🔹 Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Your web browser,

  • IP address,

  • Time zone,

  • Some cookies installed on your device.

As you browse, we also collect details about the web pages or products you view, what websites or search terms referred you to us, and how you interact with our site.

Additionally, we collect personal information you provide directly, such as:

  • Full name,

  • Shipping and billing address,

  • Payment details (credit/debit card, PayPal, or other methods),

  • Email address,

  • Phone number.

🔹 How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders (including payment, shipping, and confirmations),

  • Communicate with you (support, order updates, confirmations),

  • Analyze and improve our products and services,

  • Detect and prevent potential fraud and security risks,

  • Send product updates, promotions, or marketing (if you have consented).

🔹 Sharing Your Information

We only share your personal data with trusted third parties to help us provide our services, such as:

  • Shopify – our e-commerce platform,

  • Payment providers (Stripe, PayPal, etc.),

  • Shipping/logistics companies (DHL, USPS, FedEx, etc.).

We may also share information to comply with legal obligations, such as responding to court orders or investigations.

🔹 Advertising & Marketing

We may use your personal information to show you personalized promotions through:

  • Facebook Ads,

  • Instagram Ads,

  • Google Ads.

You have the right to opt out of receiving personalized marketing at any time.

🔹 Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you,

  • Request corrections or updates,

  • Ask us to delete your information from our systems,

  • Opt out of marketing emails at any time (via the unsubscribe link in each email).

To exercise these rights, contact us at:
📧 stepnura@gmail.com

🔹 Data Retention

We keep your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

🔹 Security

We use technical and organizational measures to safeguard your data. However, no method of Internet transmission is 100% secure.

🔹 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes such as:

  • New laws or regulations,

  • Updates to our services,

  • Changes in third-party providers.

The latest version will always be available on this page.

🔹 Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:
📧 stepnura@gmail.com